Email: hello@360ecom.io
This inbox is monitored directly by the 360ecom editorial and technical team. Whether you have discovered a calculation edge case, wish to suggest a new tool, or have a question regarding our e-commerce guides, we welcome your feedback.
Departmental inquiries
To help us triage and respond to your message efficiently, please include the relevant department in your email subject line:
- Editorial & Content Corrections: If you spot a factual error, an outdated platform constraint (such as a recent Shopify or WooCommerce core update), or a broken link, please include the page URL, a description of the issue, and primary documentation sources where applicable.
- Calculator & Tool Feedback: Found an unexpected calculation result or want to request a new e-commerce formula (e.g., custom shipping tiers, blended ad metrics, or marketplace fee schedules)? Share your specific scenario and desired variables.
- Privacy & Data Subject Requests: For inquiries concerning data protection, cookie consent, or communication records, contact us with “Privacy Request” in the subject line.
- Commercial & Press: We review media queries, technology roundups, and interviews regarding e-commerce industry trends and analytics.
What we do not accept
To protect editorial integrity and our readers’ trust, 360ecom maintains strict operational boundaries:
- No Paid Backlinks or Link Insertion Networks: We do not sell links, participate in link exchange rings, or insert commercial links into published guides for compensation. Emails requesting paid link insertions will be permanently blocked.
- No Unsolicited Synthetic Guest Posts: We publish original research produced by our verified editorial desk. We do not accept generic, AI-generated pitches or mass-syndicated articles.
- No Retainer Sales via Contact Form: 360ecom is an independent educational publication and calculator repository, not an agency solicitation funnel.
Response times and availability
Our editorial desk operates Monday through Friday between 09:00 and 18:00 IST. We endeavor to review all legitimate editorial inquiries and calculator bug reports within 24 to 48 business hours. Because we operate online without a commercial call center, email remains our primary and most reliable communication channel.
